Yes, a customer!
Strengthen your team with the 'Yes, a customer!' training
Customer-focused communication with confidence, enjoyment and results.
You don't organize this day to be able to say that you've done some 'training'.
You're organizing this day because you want your employees to have confident customer conversations. Because you know that every good conversation is an opportunity for growth – in revenue, customer satisfaction, and job satisfaction.
What will it bring to your organization?
This training is an investment that pays off. You'll receive:
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Stronger customer relationships: Your team will learn to truly connect with customers, resulting in repeat purchases and a positive reputation.
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Increased revenue from existing contacts: employees recognize signals, ask better questions, and close deals more easily.
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A motivated team: people gain control over their roles and experience success in customer contact. That's energizing.
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Lower employee turnover: engaged and successful employees stay longer.
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A shared approach: the training provides structure and a common language in customer conversations.
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Consistent customer experience: customers notice the difference – and that makes your organization stronger.
Who is this sales training for?
For customer-facing teams. From sales to service. For organizations that want to make a difference in how they interact with customers. And for managers who want to build sustainable commercial growth.
What does your team learn?
Sales training
During the training we work on:
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Confidence in conducting customer conversations.
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Structuring a (sales) conversation.
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Listen, summarize and ask questions.
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Dealing with resistance and objections.
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Nonverbal communication and body language.
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Empathy and customer focus.
The program is varied, practical, and energetic. No long theory sessions, just doing, experiencing, and learning.
Always custom-made
Do you want a stronger focus on commercial skills or customer experience and empathy? We tailor the training completely to your team, industry, and goals. Our experienced trainer connects with your team's daily practices.
At a location where your team can flourish
The training takes place at a beautiful location in Zeeland. Peace, space, and comfort ensure focus. We take care of everything: from workspace to technology, lunch, and even a closing dinner or team-building activity, so you don't have to worry about a thing.
Ready for that 'Yes, a customer!' feeling?
With this training, you'll give your team more than just knowledge. You'll instill confidence, ownership, and a desire to engage in conversation. And your customers? They'll feel the difference.
Would you like to know what this training can do for your team?
Feel free to contact us. We'd be happy to discuss your needs.